Casa Ideal Real Estate
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Legal

Privacy Policy

Effective date: 3 November 2026

This policy explains how Casa Ideal Real Estate ("we", "us") collects, uses and protects your personal data when you visit casaideal.in or contact us by WhatsApp, SMS, RCS, phone or email.

1. What we collect

  • Your name, phone number and email address.
  • Your requirement: buy, sell or rent, location, BHK, budget, timeline, and details of a property you list with us.
  • Messages and notes from our WhatsApp chats, calls and emails with you.

Our website forms open WhatsApp with your details filled in. Nothing reaches us until you send that message.

2. How we use it

  • To respond to your enquiry.
  • To share properties that match your requirement.
  • To schedule site visits and help with your transaction.
  • To send service messages about your enquiry by SMS, RCS, WhatsApp, email or phone call.
  • To keep records that the law requires.

3. Who we share it with

Only with developers, owners, landlords and banks as needed for your transaction, and with service providers who help us communicate with you (such as messaging platforms), who get only what they need. We share data with authorities only when the law requires it. We never sell your personal data.

4. Cookies and analytics

This website does not set its own cookies and does not use advertising trackers. If we add basic analytics to count page visits, we will update this page. Videos from YouTube load only when you tap play, and YouTube's own policy then applies.

5. How long we keep it

We keep your data only as long as needed for your enquiry or transaction and to meet legal and tax record-keeping duties. After that, we delete it.

6. Security

We take reasonable steps to keep your data safe and limit who can see it. No method of storage or transmission is completely secure, but we work to protect your data.

7. Your rights

You can ask us to show you, correct, update or delete your personal data, and you can withdraw your consent at any time. To stop messages, reply STOP or write to us. We will act on your request as soon as we can, unless the law requires us to keep the data.

8. Digital Personal Data Protection Act, 2023

We handle personal data in line with India's Digital Personal Data Protection Act, 2023. In plain terms: we collect only what we need, use it only for the purpose you shared it for, keep it accurate and safe, delete it when it is no longer needed, and respect your rights. If we do not resolve a complaint, you may approach the Data Protection Board of India.

9. Grievance contact

For any question, request or complaint about your personal data, contact:

Chirag S. Chhabria, Casa Ideal Real Estate
206 Marvel X-18 CHS Ltd, Shastri Nagar Lane No. 2, Andheri (W), Mumbai – 400053
Email: info@casaideal.in
Phone: +91 99201 94725

10. Changes to this policy

We may update this policy from time to time. The latest version, with its effective date, is always on this page.